Guest rooms
Smoke, damp, pets, the previous guest. This is the first minute of the stay, and it is what guests describe when they write a review.
Smoke, damp or stale air registers before anything else in a room. Our anti-odour formulas act on the molecules that carry it, rather than laying a fragrance over top. The room goes back into inventory, and what stays in the air is subtle.
How does it work?
Three steps, from the lobby to the guest floors
Capture
The molecules that carry the odour are captured from the air of the room, the corridor or the change room.
Neutralize
Our anti-odour formulas act on those molecules rather than laying a fragrance over top.
Refresh
A subtle trace of the fragrance you choose stays in the air, discreet enough that no guest reads it as an air freshener.
The sensitive zones of a hotel
Six places where guests notice the smell first
Corridors and stairwells
Air moves poorly and odour from the rooms collects. Guests walk through it before they reach their own door.
Lobby and front desk
First impressions are as much nose as eye. A lobby that smells closed in is noticed before the decor.
Pool and spa
Chlorine, humidity, change rooms. The odour is constant and reaches the corridors next door.
Laundry and service rooms
Damp linen, cleaning products, carts. These rooms carry strong odour and open onto guest areas.
Waste rooms and receiving dock
Kitchen, compost, bins. The odour works back toward the service areas, and sometimes up to the guest floors.
Anti-odour range
Three ways to stay ahead of odour, from the lobby to the guest floors
Diffusers
Continuous and scheduled. Paired with anti-odour refills, our diffusers hold a corridor, a lobby or a full floor with no one having to step in. Settings are adjusted remotely from the app.
Sprays
For a room being turned over. Housekeeping applies it directly to the textile, the mattress or whatever is carrying the odour. Fast and targeted.
Mists
Compact, and discreet in the hand. Floor staff keep one on the cart for a touch-up between passes. The bottle sits just as well in guest bathrooms as in the common areas.
Comparison
What each method asks of a hotel that stays open
Every method has its use. The difference shows when the hotel never closes.
Criterion
Aromaestro
Aerosols
Ozone machines
Air purifiers
Neutralizes rather than masks
Oui
Non
Oui
Oui
Partial
Runs with guests present
Oui
Oui
Non
Oui
No airing-out delay after use
Oui
Oui
Non
Oui
Continuous, day and night
Oui
Non
Non
Oui
Covers a corridor or a floor
Oui
Non
Non
One room at a time
Variable
Adjusted remotely
Oui
Non
Non
Some
Ambient fragrance of your choice
Oui
Non
Masking
Non
Non
Frequently asked questions
What a hotel management team asks before starting
How long before a room that smells of smoke can be sold again?
It depends on how old the odour is and on what absorbed it: textiles, mattress, curtains, carpet. The anti-odour spray acts on the treated surface as soon as it is applied, and the diffuser takes over to hold the air afterward. Our team assesses the room before recommending a combination.
Does it fit the housekeeping routine already in place?
Yes, and without changing what floor staff do. Floor staff put the spray and the mist on the cart and use them during the room clean. The diffuser needs no one, it follows the schedule it was given.
Does staff have to step in every day?
Not for the diffusers. They follow the schedule set remotely and let you know when the fragrance level drops, before they run dry. The spray and the mist stay occasional, used when a room calls for them.
How much area does one diffuser cover?
The AroPro Wi-Fi Diffuser covers up to 5,000 sq. ft. and the Connected HVAC Diffuser up to 3,000 sq. ft. A guest corridor, a lobby and a service area are each better served by their own unit than by one larger one. Our team assesses your property at no charge.
What about guests who are sensitive to fragrance?
Our fragrances meet IFRA standards, which cap each ingredient. That does not guarantee how any one person will react. Because settings are remote, you can lower or stop the intensity in one area without sending anyone up.
How does installation work in a property that stays open?
Our team comes on site and installs without closing the areas being treated. HVAC diffusers connect to your existing ventilation; wall units are surface-mounted. Everything is then managed remotely from the app.
Ready to take the odour out of your property?
Our team assesses your guest rooms and common areas, then tells you what to put where.
Contact us