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Contact details
Visit by appointment only
Monday to Friday from 8:30 AM to 4 PM
Frequently asked questions
Frequently asked questions
Is it possible to smell the fragrances before ordering?
Of course. We invite you to order our spray sample box and receive a gift card to use on your next purchase. This way, you can enjoy the olfactory experience before ordering a fragrance.
How many square feet does a diffuser cover?
It depends on the model, ceiling height and air circulation. Coverage is 250 sq. ft. for the NANO, 300 sq. ft. for the TABLE, 1,000 sq. ft. for the MURAL and 1,500 sq. ft. for the TOUR, up to 5,000 sq. ft. for the AROPRO and 8,000 sq. ft. for the AROMAX.
How long does a refill last?
A refill lasts 1 to 6 months depending on the diffusion schedule and intensity. In commercial settings, it also depends on the area and the diffuser.
The status of my order has been "to be processed" for several days. Why is this?
If your order is marked "to be processed", it is waiting to be prepared for shipment. You will receive a confirmation email when it ships. If the status does not change, contact our team to check on your order.